FAQ

Frequently Asked Questions

Have questions? We have answers. Browse the most common queries about Global Expo Hub below.

FAQ

Common Questions Answered

What is Global Expo Hub?
Global Expo Hub is a leading platform that connects exhibitors and visitors from around the world. We facilitate trade shows, exhibitions, and events across various industries, providing a space for businesses to showcase their products and services and build lasting international partnerships.
How can I participate in a trade fair?
To participate in a trade fair, you can register as an exhibitor or visitor on our website. Exhibitors can book booth spaces, while visitors can purchase tickets to attend the events. Detailed information about upcoming trade fairs and registration processes can be found on our Events page.
What industries do you cover?
Global Expo Hub covers a wide range of industries, including but not limited to technology, fashion, healthcare, automotive, and consumer goods. Our goal is to provide a platform for businesses from various sectors to connect and collaborate on a global stage.
How can I contact customer support?
If you have any questions or need assistance, our customer support team is here to help. You can reach us through the Contact Us page, where you'll find our email address, phone number, and a contact form for your convenience.
What are the benefits of participating in a trade fair?
Participating in a trade fair offers numerous benefits, including increased brand visibility, networking opportunities, direct access to potential customers, and the chance to showcase new products and services. Trade fairs also provide valuable market insights and help businesses stay competitive in their industry.
What are your pricing plans?
We offer flexible pricing plans to suit businesses of all sizes — from individual exhibitors to large multinational corporations. Our plans include a free tier for basic listings and premium tiers with advanced booth management, analytics, and marketing tools. Visit our Billing & Plans page or contact us for a custom quote.
How do I submit a booth request?
To submit a booth request, log in to your exhibitor account, navigate to the relevant event listing, and click "Request a Booth". You will be guided through selecting booth size, location preference, and required equipment. Our team reviews all requests within 2–3 business days and confirms availability by email.
Do you support virtual or hybrid events?
Yes. Global Expo Hub fully supports virtual and hybrid event formats. Our platform includes a digital booth feature, live streaming integration, virtual networking rooms, and an online attendee registration system, enabling you to reach a global audience regardless of physical location.
What is your cancellation and refund policy?
Cancellations made more than 30 days before an event are eligible for a full refund. Cancellations within 15–30 days receive a 50% refund. Cancellations within 14 days of the event are non-refundable. For subscription plans, you may cancel at any time and retain access until the end of your billing period. Please review our full policy on the Terms page.
Do you assist with international shipping of booth materials?
Yes. Through our network of logistics partners, we can coordinate the international shipping of booth materials, display equipment, and promotional items to event venues worldwide. We handle customs documentation, freight forwarding, and on-site delivery coordination. Contact our logistics team for a shipping quote.

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